Frequently Asked Questions

  • How do I sign up to avail your services?
  • Do I need to sign up to get an instant price?
  • How do I book the delivery?
  • How much is the initial deposit?
  • What happens after I have booked my delivery?
  • Who do I pay the remainder amount to?
  • What is your cancellation policy?
  • How can I track my job?
  • Will I get a refund if my job isn't completed?
  • Will I get the the receipt of my payment?

You just need an email id to register with us. Download our app or go to our website, enter your required details, now you are all set to enjoy our services.

No, you do not need to sign up to get a price. Just enter the required details and get a price quotation instantly.

Once you confirm the required vehicle and your booking date, just click on 'book now' which will take you to the next page to confirm your booking. Fill all the necessary details and pay either the initial deposit or full payment through your debit/credit card or mobile banking to book your job.

The initial deposit for any given job is 15% to 25% of the total. You can pay that securely online or over the phone.

Once you have booked, a transporter will be assigned to your delivery. You will receive details of your assigned transporter. You will be contacted by the transporter prior to your move to confirm the finer details.

If you have only paid the initial deposit, the outstanding balance can be paid directly to the transporter upon completion of the job. The amount can be be given in cash, bank transfer to our transport partner or paid via a secure payment link.

You can cancel up to 24 hours before your selected time to receive a full refund. Any cancellation after 24 hours of booking time, will mean your initial deposit is forfeited.

Once you have paid, you will receive login details which will give you access to your dashboard. On the dashboard you will be able to access all the information about your ongoing job.

If your job is not completed due to transporter fault or any technical issue, you will receive a full refund or you will be offered an alternative date to complete the job.

Yes, you will receive an e-receipt of your all payments.

You just need an email id to register with us. Download our app or go to our website, enter your required details, now you are all set to enjoy our services.

No, you do not need to sign up to get a price. Just enter the required details and get a price quotation instantly.

Once you confirm the required vehicle and your booking date, just click on 'book now' which will take you to the next page to confirm your booking. Fill all the necessary details and pay either the initial deposit or full payment through your debit/credit card or mobile banking to book your job.

The initial deposit for any given job is 15% to 25% of the total. You can pay that securely online or over the phone.

Once you have booked, a transporter will be assigned to your delivery. You will receive details of your assigned transporter. You will be contacted by the transporter prior to your move to confirm the finer details.

If you have only paid the initial deposit, the outstanding balance can be paid directly to the transporter upon completion of the job. The amount can be be given in cash, bank transfer to our transport partner or paid via a secure payment link.

You can cancel up to 24 hours before your selected time to receive a full refund. Any cancellation after 24 hours of booking time, will mean your initial deposit is forfeited.

Once you have paid, you will receive login details which will give you access to your dashboard. On the dashboard you will be able to access all the information about your ongoing job.

If your job is not completed due to transporter fault or any technical issue, you will receive a full refund or you will be offered an alternative date to complete the job.

Yes, you will receive an e-receipt of your all payments.

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